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Terms of Services Print E-mail

Our goal is to provide you with the best possible service and support..!
By using the services of Arti Graphic, you agree to be bound by the terms of this agreement, so we suggest you to understand and read carefully the following terms.

 

 

DOMAIN REGISTRATION, RENEW, EXPIRATION AND TRANSFER:

A. Registration:
All domains are registered under our company name ”Arti Graphic”. Registration of the domain maybe takes 48 hrs at maximum, and we guarantee that your domain will be active and run for all the registration period.

 

You'll have a contract or personal license "as an owner of the domain" to give you all the rights to use and control the domain name for all the registration period. You can use, close, sell or transfer it to anyone or any other company you want at anytime. If you want to transfer your domain to another registrar or sell it to anyone, you just need to email us and we will transfer it at 48 hrs.

B. Renew and Expiration:
We'll let you know about your renew date by one month before, we'll call and send to you e-mail with the expired date and full renew fees. we'll send to you email every 10 days in the last month. Once you have paid all the applicable fees, your domain will be active again.

C. Transfer The Domain Name:
A domain name may be transferred from us to any other registrar or to any third party at any time you want. You have first to contact or mail us with the new registrar info and we'll make the order of transfer it at 48 hrs. (Transferring process maybe takes around 15 days) You agree that a domain name is ineligible for transfer to another registrar for sixty (60) days following registration or renewal date.

 

WEB HOSTING:

You agree that you have the necessary knowledge to create a website or will contract with a third party to provide such services. You agree that it is not the responsibility of Arti Graphic to provide this knowledge or customer support outside of the defined service of Arti Graphic.

A. Account Setup / Email and Contact Information:
Arti Graphic will setup your domain, hosting and e-mails account after receiving hosting payment. It is our responsibility to setup and makes it ready to use by 48 hrs at maximum. It is the customer responsibility to provide us with correct information and email address (which is not @ the domain (s) you are registered). All of contact information and e-mail must be valid and up-to-date.

B. The Content:
All services provided by Arti Graphic may only be used for legal purposes and any use to infringe any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, software, lottery sites, adult sites, hate sites, hacker sites, sites promoting illegal activities, mail bombers and spam scripts or any other copyrighted or illegal works. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene or threatening is prohibited and will be removed from our servers with or without notice.

C. Backups and Data Loss:
Your use of the service is at your sole risk. Arti Graphic is not responsible for files and/ or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Arti Graphic servers. Arti Graphic takes weekly and monthly backups for all sites and restore it for free.

D. Spam Policy:
We take a stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

 

PAYMENT POLICY:

A. Domain Names / Web Hosting Registrations:
Because we have to pay for registering the domain and hosting, We required you to pay first to register your domain or to sign up for our web hosting. Domain name and web hosting registration will done after the payment by 2 "two" business days at maximum.

B. Domain Names / Web Hosting Renew:
Arti Graphic provides 10 days grace period from the renew date. Late of renew date for more than 10 days will result in a $50 late fee. We are not responsible for the account after a month of non-payment of invoice.

C. Web Design:
Payment of web design will be 50% at the start of the deal, 25% after the approving of the demo design and the rest will be after upload and publish it on the web. We provide 10 days grace period from the time the invoice is due and when it must be paid.

D. Online Marketing:
We required you to pay first 50% at the starting of the deal. The rest will be after 10 days.

E. Graphic Design:
Payment of graphic design will be 50% at the starting of the deal and 50% when the deal is finish.

F. Printing Services:
Payment of printing service will be 75% at the starting of the deal and 25% when the deal is finish.

 

CANCELLATION POLICY:
Cancellation must be done by calling/ contacting our technical support via phone or email. It must be before the month of renew date (for domain names and web hosting). Once we receive your cancellation we will inform you that your account has been canceled at 48 hrs.

 

REFOUNDS POLICY:
- Domain Registration and Renew fees: are not available to refund*.
- Web Hosting: full amount are available in the first 30 days. Not available after that*.
- Web Design: 50% from the paid amount in the first 10 days if the deal is not completed.
- Online Marketing: 50% from the paid amount in the first 10 days if the deal is not completed.
- Graphic Design: 50% from the paid amount in the first 10 days if the deal is not completed.
- Printing fees: are not available to refund.

* When you cancel your deal, you can transfer your domain as our domain transfer policy.
* Termination of your account for violation of this TOS is permanent grounds for non-refund.

 

PRICE CHANGE:
Arti Graphic reserve the right to change services prices with or without advance notice.


This agreement is subject to change with or without your notice. It is your responsibility to be kept up-to-date.

Updated on Tuesday // 14.August.2012